I have worked with a couple of good companies. The managerial behavioral pattern that I have observed across these companies remains more or less the same. Yes... there are certainly few exceptions. I have many friends across different organizations, but to be frank, I have rarely seen people talking good about their managers. Why is this so ? Are the managers lacking the skills to effectively handle the people under them ? Or some other reason ? There is no straightforward answer to these questions, but can we improve this better ? I am not at manager level yet, but certainly I can suggest few tips which would improve this situation.
Tips for Managers :-
1. Consider people under you as people rather than only billable resources.
2. Do not let people under you to lose trust in you. It is very difficult to build back the trust again.
3. Give more importance to career progression of the people under you than billing.
4. Have faith in your people.
5. You do not have any right to play with or spoil the career of the people under you. Freshers are the best example of this. They are rarely asked about their career aspiration, rather they are asked to do things what the current situation demands.
6. Do not take people under you for granted.
7. Interact with your people regularly about their aspirations and make loyal efforts to fulfill those.
8. A little smile on your face makes a huge difference in the professional and personal lives of the people under you. The most important thing here is that it's absolutely free of cost.
9. Try to be a role model of the people under you.
10. Billing/Revenue is important. But people are more important as they sustain business with the client by their good work.
11. Micromanagement kills.
12. Try to be a thought leader than just to be a manager.
13. Do not lose your core values while dealing with the client.
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Yea..I agree! A small 'hello' or a 'good morning' goes a long way in building relationships that no amt of group building activities can. Power of small things!
ReplyDeleteNice Article, totally agree !! Its really helpful article, I am being a manager try to adopt these qualities in me.
ReplyDeleteIts very important to work with team rather that ordering them. This make a lot of difference.
Agreed, micromanagement kills! The best idea I liked is, your team members are people (or rather your colleagues) they are not billable resources. This requires a mindshift, which I think comes with taking any feedback positively from team members.
ReplyDeleteJust to add to it:
If you are a "technical" person in IT field and you are managing a team, chances are more that you will be a good "leader". If you are a non-technical person in IT field and you are managing a team, chances are more that you will be a good "manager".
(P.S. replace IT word with core business area and you will find this interesting in other fields as well :)
That's perfectly true Gourav !
ReplyDeleteThanks.